Missourian
Diamond Member
I love Gerber Legendary Knives.
I have three, a Descent Folder, a Profile Drop Point and a Resolve Multi-tool.
Well, after six years, I broke the needle nose pliers.
So, I boxed it up and shipped it to Gerber in Portland, and before I had to returned the library book I took the first picture on I received this in the mail today:
A brand new Ripstop Multi-tool replacement, nearly identical to my Resolve, no questions asked.
Talk about customer service and standing behind a warranty, less than 10 days and over the Christmas holiday to boot!
I have three, a Descent Folder, a Profile Drop Point and a Resolve Multi-tool.
Well, after six years, I broke the needle nose pliers.
![IMAG0019.jpg](/proxy.php?image=http%3A%2F%2Fi414.photobucket.com%2Falbums%2Fpp221%2FThe_Missourian%2FIMAG0019.jpg&hash=7c6ff8901cfd11d4018790e4894baa25)
So, I boxed it up and shipped it to Gerber in Portland, and before I had to returned the library book I took the first picture on I received this in the mail today:
![IMAG0029.jpg](/proxy.php?image=http%3A%2F%2Fi414.photobucket.com%2Falbums%2Fpp221%2FThe_Missourian%2FIMAG0029.jpg&hash=9cce4919aabb355874e9d333b66b3291)
A brand new Ripstop Multi-tool replacement, nearly identical to my Resolve, no questions asked.
Talk about customer service and standing behind a warranty, less than 10 days and over the Christmas holiday to boot!