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I run Microsoft Office 2007 on my desktop and 2010 on my laptop. I just use Office's Outlook mail program.
I just got off the phone with tech support with my ISP and not only did it not work, the tech said Microsoft has issues and that he gets a couple calls a week where they cannot get it to work. He suggests that I contact Microsoft.
I just got off the phone with tech support with my ISP and not only did it not work, the tech said Microsoft has issues and that he gets a couple calls a week where they cannot get it to work. He suggests that I contact Microsoft.
I just got off the phone with tech support with my ISP and not only did it not work, the tech said Microsoft has issues and that he gets a couple calls a week where they cannot get it to work. He suggests that I contact Microsoft.
Be prepared to spend 2 hours with someone you can't understand.
Seriously... assuming you're under warranty you should do this sooner rather than later.
I just got off the phone with tech support with my ISP and not only did it not work, the tech said Microsoft has issues and that he gets a couple calls a week where they cannot get it to work. He suggests that I contact Microsoft.
I just got off the phone with tech support with my ISP and not only did it not work, the tech said Microsoft has issues and that he gets a couple calls a week where they cannot get it to work. He suggests that I contact Microsoft.
I just got off the phone with tech support with my ISP and not only did it not work, the tech said Microsoft has issues and that he gets a couple calls a week where they cannot get it to work. He suggests that I contact Microsoft.
ISP tech support always blames Microsoft when they can't figure out what the problem is and in 99% of the cases they're wrong, lazy or lying.
I just got off the phone with tech support with my ISP and not only did it not work, the tech said Microsoft has issues and that he gets a couple calls a week where they cannot get it to work. He suggests that I contact Microsoft.
Okay, you're using Windows 8, take the name of the ISP and start googling for incoming and outgoing servers, or setting up e-mail accounts. If you want, you could tell us the name of your ISP provider, and we could try to help you from here. The instructions for your domain might be wrong. They were wrong for my satellite system, mainly because of the name change after September from Wild Blue to Exede, and the documentation I received from the installation tech was outdated.
I just got off the phone with tech support with my ISP and not only did it not work, the tech said Microsoft has issues and that he gets a couple calls a week where they cannot get it to work. He suggests that I contact Microsoft.
Okay, you're using Windows 8, take the name of the ISP and start googling for incoming and outgoing servers, or setting up e-mail accounts. If you want, you could tell us the name of your ISP provider, and we could try to help you from here. The instructions for your domain might be wrong. They were wrong for my satellite system, mainly because of the name change after September from Wild Blue to Exede, and the documentation I received from the installation tech was outdated.
This is the link I used. We used an alternate port # as 587 to try after the first two didn't work.
What are my email settings? | High Speed Internet | Residential Support | Verizon
Okay, you're using Windows 8, take the name of the ISP and start googling for incoming and outgoing servers, or setting up e-mail accounts. If you want, you could tell us the name of your ISP provider, and we could try to help you from here. The instructions for your domain might be wrong. They were wrong for my satellite system, mainly because of the name change after September from Wild Blue to Exede, and the documentation I received from the installation tech was outdated.
This is the link I used. We used an alternate port # as 587 to try after the first two didn't work.
What are my email settings? | High Speed Internet | Residential Support | Verizon
Did you set it up the right way, including the incoming, and outgoing, ports? If you did, it should work. The most important part, and the one the service reps always blame on Microsoft, is setting the outgoing to SMTP instead of POP3.
By the way, the next time you call them you might want to ask when they plan on switching to IMAP instead of using old technology. That should be an interesting conversation.
I just got off the phone with tech support with my ISP and not only did it not work, the tech said Microsoft has issues and that he gets a couple calls a week where they cannot get it to work. He suggests that I contact Microsoft.
Okay, you're using Windows 8, take the name of the ISP and start googling for incoming and outgoing servers, or setting up e-mail accounts. If you want, you could tell us the name of your ISP provider, and we could try to help you from here. The instructions for your domain might be wrong. They were wrong for my satellite system, mainly because of the name change after September from Wild Blue to Exede, and the documentation I received from the installation tech was outdated.
This is the link I used. We used an alternate port # as 587 to try after the first two didn't work.
What are my email settings? | High Speed Internet | Residential Support | Verizon
This is the link I used. We used an alternate port # as 587 to try after the first two didn't work.
What are my email settings? | High Speed Internet | Residential Support | Verizon
Did you set it up the right way, including the incoming, and outgoing, ports? If you did, it should work. The most important part, and the one the service reps always blame on Microsoft, is setting the outgoing to SMTP instead of POP3.
By the way, the next time you call them you might want to ask when they plan on switching to IMAP instead of using old technology. That should be an interesting conversation.
I looked online and I'm not even sure who offers IMAP where I live.
The help on another forum swear they have Microsoft Office Outlook 2010 working with pop3.
Internet Explorer has problems so we use Chrome.
Other users deny there is a problem.
Did you set it up the right way, including the incoming, and outgoing, ports? If you did, it should work. The most important part, and the one the service reps always blame on Microsoft, is setting the outgoing to SMTP instead of POP3.
By the way, the next time you call them you might want to ask when they plan on switching to IMAP instead of using old technology. That should be an interesting conversation.
I looked online and I'm not even sure who offers IMAP where I live.
The help on another forum swear they have Microsoft Office Outlook 2010 working with pop3.
Internet Explorer has problems so we use Chrome.
Other users deny there is a problem.
The problem is that Verizon doesn't train their customer service reps to deal with problems, which is why they blame Microsoft.
Go into the advanced settings and check everything to make it shows exactly what the website says. If anything is different it will not work.
Another thought is to go into your Outlook email account and set it up to download the email from Verizon, and then use Outlook on your Windows to access it that way. That way, even if you get a new computer, it will work.
Use Outlook...Applies to Windows 8.1, Windows RT 8.1
The Mail app, which comes with Windows 8.1 and Windows RT 8.1, does not support adding email accounts that use POP (Post Office Protocol). This is the technology that allows email to be downloaded from the server to your PC. Using email accounts over POP on Windows 8.1 and Windows RT 8.1 - Microsoft Windows Help
Add a Yahoo! Mail or other POP account to Outlook.com
Click the Options icon Options icon, and then click More mail settings.
Under Managing your account, click Your email accounts.
Under Add an email account, click Add a send-and-receive account.
Enter the email address and password of the email account that you want to add to Outlook.com, and then click Next.
Outlook.com provides the recommended settings. If you're prompted to verify the settings, or if Outlook.com can't connect to the other mail server, contact your email provider to verify that the POP and SMTP settings are correct.
Select the location—another folder or your Outlook.com inbox—where you want mail from this account to go.
Select the option you want for your unread messages, and then click Save.
Okay, you're using Windows 8, take the name of the ISP and start googling for incoming and outgoing servers, or setting up e-mail accounts. If you want, you could tell us the name of your ISP provider, and we could try to help you from here. The instructions for your domain might be wrong. They were wrong for my satellite system, mainly because of the name change after September from Wild Blue to Exede, and the documentation I received from the installation tech was outdated.
This is the link I used. We used an alternate port # as 587 to try after the first two didn't work.
What are my email settings? | High Speed Internet | Residential Support | Verizon
Okay, let me take a stab at this, since I'm assuming you are using Verizon as your ISP, since you supply it.
Here are the directions as follows for Microsoft Outlook 2007:
Let's assume you are using Microsoft Outlook since Windows 8 no longer supports Outlook Express. Verizon is a little late, unless they think you are still using XP.
In the Outlook Mail Tools Menu, go to "Account Settings."
If you have something already in there, remove it and start all over. Next, click on New.
A "Change E-mail Account dialog box is generated so fill in your name or whatever you want to be known as in the first blank.
Right below the first line, enter your e-mail address.
Under Pop3 server, enter: pop.verizon.net
Under outgoing mail server, enter: smtp.verizon.net
Under Login Information, enter your user name: say it's [email protected] if that happens to be your e-mail.
Enter the password and check the box to remember the password.
Check the box, "Require logon using Secure Password Authentication (SPA)."
Go to "More Settings".
On the next page, Internet E-mail Settings, General tab, first line, fill in your e-mail address: [email protected]. Leave everything else blank.
Next Tab, "Outgoing Server", check the box, "My outgoing server (SMTP) requires authentication." Next check the radio button, "Use same settings as my incoming mail server."
Next go to the "Connections" tab. Click radio button, "Connect using my Local Area Network (LAN)."
Next, go to the Advanced Tab: Fill in the Incoming Server, port number is 995. Check the box below, which says "This server requires an encrypted connection (SSL). Next fill in the Outgoing Server (SMTP) port number 465. Below this port you will see the instruction: "Use the following type of encrypted connection. Of the list in the box, change it to SSL.
Press OK. You will be taken back to the dialog box for "Change E-mail Account. Next, press the button for "Test Account Settings." If everything goes and you have no errors, your system is working. Then you can always send yourself a test message. You should be good to go, and if that doesn't work, then the only thing that could be wrong is that you are using the wrong port. Just remember, don't use the same port for your incoming server and your outgoing server. There are 2 different ports.
Since Verizon still thinks that you can use Outlook Express with Windows 8, they could be listing the wrong ports, though they are the same ports I use through my satellite account.
Hope this works for you.