Definition of this thread > "Young people" - anybody under 60.
And the worst part of it is, they don't realize how absolutely nuts they are. Now, in most things, they are perfectly OK, and no different than any other generation. But people under 60 have one thing that they are obsessed with, and is ruining life for all the rest of us >> COMPUTERS.
Somehow the younger generations have gotten into their heads that EVERYTHING has to be done with a computer. Worse yet, all the thing being done by computers have to have obstacles put in front of the computer user, in order to do whatever he/she is trying to do. These roadblocks, barriers, or whatever anyone wants to call them are > user names, passwords, approval numbers, etc.
Here is how idiotic this gets. Yesterday, I went online to try to find a used car for a friend of mine. So I put in the search box "cheap used cars for sale". OK. So I found some URLs, each with a short description. I chose one that was entitled Used cars under $5,000. So far so good.
Then I scanned through the listings and picked out car of a reputable brand and model, relatively low miles considering the price and year, and with lots of photos of the car. The car looked clean, inside & out. Still so far so good.
Then came the roadblocks. User name, password. Don't have any - this is the first time I've ever gone to this website. So I have to "register" in to the website in order to buy this car ? No. they let yuo come in as a "guest" but you have to click in with Google or Facebook. So I tried it with Google, Bingo. More user names & passwords needed. zcpuldnt recall these an ai want in my own home at the time.
Now, the website said i could receive an approval number sent to my email. LUCKILY, I had my cell phone handy so I could check my email there, and get this approval number without having to risk losing track of the minimized car sale website. got the approval number. Popped it in, and the website wouldn't accept it. Tried same number again. Nope. Went backwards and started the procedure to where I was asked to check my email. Did it again, and got a second approval number. This one worked.
So this brings us to the website of the actual dealer (supposed to be 3 miles from our apartment building). But the dealer still isn't revealing his name, address, or phone number (should have been the first thing we saw). Nope, more interrogation before we can get to that point. Now I'm being asked to enter my name. Done. Enter my address. Done, Enter my date of birth, Done, Enter my phone number. Nope.
At his point I said, forget it.
EARTH TO Young people who think you have to make everything be done with a computer: when you are selling something, you want to make it as EASY as possible for your customer to transfer his money from him to you. The last thing you should do to a customer with MONEY IN THE HAND is be putting up barriers in front of him. Pheeew! Buying a car is complicated enough, with having to have it checked by a mechanic, checking what you can check yourself, road test it, + all the red tape TTT (tax, title, tag), without having to jump though a dozen or more hoops on the computer.
As a former business owner and supervisor of 3 branch managers, I have never seen worse sales incompetence than in this pitiful case of an auto sale. Now I'm sure there will be some computer geek/wizards who will disagree and think the whole world should revolve around computers (as complicated as possible), but as computer astute as they many be, they are not up to going one on one against > COMMON SENSE.
