Your thoughts on calling McDonalds Corporate and reporting a manager?

So.... I do not make a habit out of this kind of thing. In fact it's the first time I ever called a corporate complaint line for any reason.

The story: I am doing a fundraiser for a Scout Troop, and needed some change. Went to local McDonalds for lunch. The manager was running the only register (most everyone uses the kiosks these days. After informing him that I was going to order lunch, I asked nicely if I could get four $5's in exchange for my one $20. Immediate reaction: "we don't normally do that". I said, well, can you make an exception this particular time. No but he said he could change my $20 on the order (which would have given me about $9 change, NOT ENOUGH.) I ordered. I take out my credit card to pay, figuring then, he can give me the four $5's for my $20. He still refused. I said, so you're not going to help me? Answer, no I'm not. I called him an asshole and left. Went over to Chik-Fil-A, asked them to change the $20 for the $5's. They did! I then called McDonalds corporate later that day and reported the manager for poor service. Corporate said he will be reprimanded.

GOOD! If there's one thing I've learned about business, is that you take care of your customers and you do it with a decent attitude.
Ok Karen.
IMG_0300.jpeg
 
Chik-Fil-A manager: good people skills. Future business.
McDonalds manager: lousy people skills. No future business.

Not much surprise there. ChickFilA is a rather small business struggling on the way up. McDonald's is a billion dollar global conglomerate.

Who do you think is more image conscious and more service oriented?

Chick has a mere 3,000 outlets, whereas McDonalds has about 42,000--- 14X as many.
 
Complaining about the issue you had at McDonalds is something a leftist would do.

I'm surprised Trader hasn't reported McDonalds to the DOJ yet for racial discrimination.
I would NEVER think of using a small food outlet to make large bill change for me for a totally business-unrelated reason, even if it was to help save children!
That is why we have banks.
McDonalds is there to sell you burgers, period. Nothing more.
 
Complaining about the issue you had at McDonalds is something a leftist would do. Grow some balls, the world doesn’t revolve around you. Most places wouldn’t change your money.
While I agree with you about whiny self entitled leftists....one out of two places I went to DID change my money.

The local grocery store here DID change money for us a few months back on a different fund raiser.
 
I'm surprised Trader hasn't reported McDonalds to the DOJ yet for racial discrimination.
I would NEVER think of using a small food outlet to make large bill change for me for a totally business-unrelated reason, even if it was to help save children!
That is why we have banks.
McDonalds is there to sell you burgers, period. Nothing more.
Yes, the DOJ will sort this matter out.😂😂
 
So.... I do not make a habit out of this kind of thing. In fact it's the first time I ever called a corporate complaint line for any reason.

The story: I am doing a fundraiser for a Scout Troop, and needed some change. Went to local McDonalds for lunch. The manager was running the only register (most everyone uses the kiosks these days. After informing him that I was going to order lunch, I asked nicely if I could get four $5's in exchange for my one $20. Immediate reaction: "we don't normally do that". I said, well, can you make an exception this particular time. No but he said he could change my $20 on the order (which would have given me about $9 change, NOT ENOUGH.) I ordered. I take out my credit card to pay, figuring then, he can give me the four $5's for my $20. He still refused. I said, so you're not going to help me? Answer, no I'm not. I called him an asshole and left. Went over to Chik-Fil-A, asked them to change the $20 for the $5's. They did! I then called McDonalds corporate later that day and reported the manager for poor service. Corporate said he will be reprimanded.

GOOD! If there's one thing I've learned about business, is that you take care of your customers and you do it with a decent attitude.

I would guarantee that whoever you spoke to on the hotline would just say "I'm sorry this happened to you" and then take no action.
 

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