That's what to expect in the future. Raise labor costs higher than the cost of automation, and, with today's and tomorrow's technology, machines WILL do the work.There are two automated McDonald's here. One was closed and refurbished the other was built as automated. I know a woman that is a McDonald's manager.
The Franchises have three employees each. Drive thru window, running the automated prep functions and one that will bring out food to anyone in the dining room, do general cleaning and give lunch and break relief. The manager has six McDonald's that she visits daily. These changes were made when the minimum wage was raised to $15.00 an hour.