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I walked through a large Sears store one afternoon last week. It was like walking through a mausoleum. I found only one sales person on the entire floor. The only customers in the store were in the auto dept and the pick for Internet sales. I was looking for a phone which Sears didn't carry so I drove across the street to Target. The store probably had a hundred or more customers.Sears has also branched off their hardware stores
I seriously doubt Sears would be making it even in a booming economy.
They sure are right about parking
Any time I go to a crowded mall I always park in the Sears lot. Plenty of good spaces close to the door. I generally walk through Sears without looking
Unfortunately, the extended warranty doesn't always take care of all the problem. I had a Kenmore dishwasher about two years old and it just stop cleaning the dishes. Since I had an extended warranty, I called Sears for service. When asked for a description of the problem, I told the lady that it doesn't clean my dishes. She then told me my warranty doesn't cover that. She gave me a stern lecture on using the right kind of soap and the right amount and suggested I try that. I did and it didn't fix the problem. I called back and got the same run around. After some time, they finally sent out a technician who replaced the timer. This was bad customer service on about 5 different levels.Craftsman used to be the standard by which other tools were judged. Now they're crap. Every Craftsman power tool I've bought in the last 10 years or so went tits up way before it's time. The weed whacker, the leaf blower, the chop saw, and the straw that broke the camel's back was the snow blower. It was a 2 stage 12 HP machine that lasted two years. I went to start it up before a big snowstorm and the casting that held the starter motor to the engine snapped off. I went to back the Sears store I bought it from and they told me I should have purchased the extended warranty.
Sears, never again.
Craftsman used to be the standard by which other tools were judged. Now they're crap. Every Craftsman power tool I've bought in the last 10 years or so went tits up way before it's time. The weed whacker, the leaf blower, the chop saw, and the straw that broke the camel's back was the snow blower. It was a 2 stage 12 HP machine that lasted two years. I went to start it up before a big snowstorm and the casting that held the starter motor to the engine snapped off. I went to back the Sears store I bought it from and they told me I should have purchased the extended warranty.
Sears, never again.
Thats sad really....because the selling point behind Craftsman tools used to be that Sears stood behind them
Craftsman used to be the standard by which other tools were judged. Now they're crap. Every Craftsman power tool I've bought in the last 10 years or so went tits up way before it's time. The weed whacker, the leaf blower, the chop saw, and the straw that broke the camel's back was the snow blower. It was a 2 stage 12 HP machine that lasted two years. I went to start it up before a big snowstorm and the casting that held the starter motor to the engine snapped off. I went to back the Sears store I bought it from and they told me I should have purchased the extended warranty.
Sears, never again.
Thats sad really....because the selling point behind Craftsman tools used to be that Sears stood behind them
I worked at Sears back in the ought-70's. An old guy brought in a hammer that must have been 10 years old. One of the claws snapped off. I showed it to my manager and we could barely make out the word "Craftsman". She told the guy to go pick out a new one of his choice. He walked out a happy camper.
Penny's came out with a first price is their best price policy a few years ago. It sounded like a good business decision but customers didn't like it. Too many people just love those cascading markdowns.Been hearing a lot about Sears, little about the demise of JCP.
Their attempt at "Everyday low pricing" doomed them. The first my wife heard of it she said it was a stupid move and she'd stop shopping them.
Without her money JCP was destined to fail! Even Ellen couldn't save from that bonehead marketing move.
Craftsman used to be the standard by which other tools were judged. Now they're crap. Every Craftsman power tool I've bought in the last 10 years or so went tits up way before it's time. The weed whacker, the leaf blower, the chop saw, and the straw that broke the camel's back was the snow blower. It was a 2 stage 12 HP machine that lasted two years. I went to start it up before a big snowstorm and the casting that held the starter motor to the engine snapped off. I went to back the Sears store I bought it from and they told me I should have purchased the extended warranty.
Sears, never again.
Both Sears and Pennys have been mismanaged for years losing market share to both small and large retailers. Linking the failure of these retailers to the economy is pretty weak. Take a look at their competition.Jan. 25, 2014
Two of the largest retailers in America are steamrolling toward bankruptcy. Sears and J.C. Penney are both losing hundreds of millions of dollars each quarter, and both of them appear to be caught in the grip of a death spiral from which it will be impossible to escape. Once upon a time, Sears was actually the largest retailer in the United States, and even today Sears and J.C. Penney are anchor stores in malls all over the country. When I was growing up, my mother would take me to the mall when it was time to go clothes shopping, and there were usually just two options: Sears or J.C. Penney. When I got older, I actually worked for Sears for a little while. At the time, nobody would have ever imagined that Sears or J.C. Penney could go out of business someday. But that is precisely what is happening. They are both shutting down unprofitable stores and laying off employees in a desperate attempt to avoid bankruptcy, but everyone knows that they are just delaying the inevitable. These two great retail giants are dying, and they certainly wont be the last to fall. This is just the beginning.
The Death Of Sears
Sales have declined at Sears for 27 quarters in a row, and the legendary retailer has been closing hundreds of stores and selling off property in a frantic attempt to turn things around.
Unfortunately for Sears, it is not working. In fact, Sears has announced that it expects to lose between $250 million to $360 million for the quarter that will end on February 1st.
Things have gotten so bad that Sears is even making commercials that openly acknowledge how badly it is struggling. For example, consider the following bit of dialogue from a recent Sears television commercial featuring two young women
Wait, the movie theater is on the other side, the passenger says.
But Sears always has parking! the driver responds.
Sears always has parking???
Of course the unspoken admission is that Sears always has parking because nobody shops there anymore.
I have posted video of the commercial below
A couple of months ago I walked into a Sears store in the middle of the week and it was like a ghost town. A few associates were milling around here and there having private discussions among themselves, but other than that it was eerily quiet.
You can find 18 incredibly depressing photographs which do a great job of illustrating why Sears is steadily dying right here. This was once one of Americas greatest companies, but soon it will be dead.
The Death Of J.C. Penney
J.C. Penny has been a dead man walking for a long time. In some ways, it is in even worse shape than Sears.
If you can believe it, J.C. Penney actually lost 586 million dollars during the second quarter of 2013 alone.
How in the world do you lose 586 million dollars in three months?
Are they paying employees to flush giant piles of cash down the toilets?
This week J.C. Penney announced that it is eliminating 2,000 jobs and closing 33 stores. The following is a list of the store closings that was released to the public
read more WHAT RECOVERY? SEARS AND J.C. PENNEY ARE DYING >> Four Winds 10 - Truth Winds
Craftsman used to be the standard by which other tools were judged. Now they're crap. Every Craftsman power tool I've bought in the last 10 years or so went tits up way before it's time. The weed whacker, the leaf blower, the chop saw, and the straw that broke the camel's back was the snow blower. It was a 2 stage 12 HP machine that lasted two years. I went to start it up before a big snowstorm and the casting that held the starter motor to the engine snapped off. I went to back the Sears store I bought it from and they told me I should have purchased the extended warranty.
Sears, never again.
Craftsman might have been a good brand for homeowners but was never top quality.
That's funny. I do the same thing.I walked through a large Sears store one afternoon last week. It was like walking through a mausoleum. I found only one sales person on the entire floor. The only customers in the store were in the auto dept and the pick for Internet sales. I was looking for a phone which Sears didn't carry so I drove across the street to Target. The store probably had a hundred or more customers.Sears has also branched off their hardware stores
I seriously doubt Sears would be making it even in a booming economy.
They sure are right about parking
Any time I go to a crowded mall I always park in the Sears lot. Plenty of good spaces close to the door. I generally walk through Sears without looking
I have done that with shovels. They happily replace it, this last time with a better fiberglass model.Craftsman used to be the standard by which other tools were judged. Now they're crap. Every Craftsman power tool I've bought in the last 10 years or so went tits up way before it's time. The weed whacker, the leaf blower, the chop saw, and the straw that broke the camel's back was the snow blower. It was a 2 stage 12 HP machine that lasted two years. I went to start it up before a big snowstorm and the casting that held the starter motor to the engine snapped off. I went to back the Sears store I bought it from and they told me I should have purchased the extended warranty.
Sears, never again.
Thats sad really....because the selling point behind Craftsman tools used to be that Sears stood behind them
I worked at Sears back in the ought-70's. An old guy brought in a hammer that must have been 10 years old. One of the claws snapped off. I showed it to my manager and we could barely make out the word "Craftsman". She told the guy to go pick out a new one of his choice. He walked out a happy camper.
Exactly. And their appeal to homeowners helped launch their main competition, Black & Decker, in the 1970s.Craftsman used to be the standard by which other tools were judged. Now they're crap. Every Craftsman power tool I've bought in the last 10 years or so went tits up way before it's time. The weed whacker, the leaf blower, the chop saw, and the straw that broke the camel's back was the snow blower. It was a 2 stage 12 HP machine that lasted two years. I went to start it up before a big snowstorm and the casting that held the starter motor to the engine snapped off. I went to back the Sears store I bought it from and they told me I should have purchased the extended warranty.
Sears, never again.
Craftsman might have been a good brand for homeowners but was never top quality.
