AT&T Sucks ...

[007]

That's the problem. An 'act of congress" doesn't work in a capitalist environment.
I can call a guy up on his cell and he( or she)'ll be here most times within an hour.

Right. Shut up. Dork.

--------

 

[Sarah G]

as well as any other cable/internet provider.

They talk in circles, lie their asses off, and drag out your anytime minutes trying to win by beating your patience down.

And I'm SO f-ing sick of talking to machines. It takes 20 of those anytime minutes just to get to your favorite hadji phone answerer in India who can't make any real decisions. Then, after listening to his cow-worshipping ass for 20 minutes, you end up being transferred to a Carl, some yuppie in where-the-f-ever USA.

Why does it take an act of Congress (which is sad since they can't agree on what color the sky is) to solve a simple problem?

When your sales rep promises me a deal that's what I want. Not some conciliatory deal, nor an excuse. I want what I signed for.

The ceo of At@T got his email posted online and I emailed him 2 years ago because I wanted a new phone before the contract was up to get the deal. His office refered me to the executive offices and I did get that phone.

I looked him up online again for a friend of mine and now if you email him more than once, you get a cease and desist letter.

You could try emailing him, easy to find by googling. Don't do it a lot and you should be ok.

2 years later? S-W-E-E-T ....

It was. The gal I got was so cooperative. I looked online for the phone I wanted and it showed it as being sold out. I told her about it and she said, I can get that phone..

If you can get to the executive office, they are great with their good customers. Be sweet, Gunny.

 

[peach174]

When a company puts profits over service they eventually go out of business. It has nothing to do with dereg or reg. or anything else.
This is why they are losing so many customers and customers are going to the competition.

 

[Sarah G]

When a company puts profits over service they eventually go out of business. It has nothing to do with dereg or reg. or anything else.
This is why they are losing so many customers and customers are going to the competition.

Oh no, they have so much money coming in they will never go out of business. They have you with the contracts, if you try to leave them early, you pay a large penalty, you have to have their wireless package with any smart phone purchase. These companies have us by our virtual balls..

Just get their deals when you can and only have as much extra stuff on your phone as you will use.

 

[Gunny]

Ahh well the fruits of deregulation and outsourcing. enjoy

More like the fruits of socialism and regulation, dork. You're in the wrong argument. The facts don't support you.

au contrare. I know the telecom industry very well I have worked in many aspects of it since the 70's.
it is all about profit now not service. Dereg allowed this to happen.

Deny all you want but dereg is the root cause. Outsourcing and offshoring came along as well being enabled by dereg.

So has my mom. What's your point?

It's all about stealing from me. You want to call it capitalism and I call it socialist regulation.

Bottom line is, just like your president who hasn't given me a cost of living increase in 3 years but felt free to jack my Fed tax this year on my fixed income, your socialist shit sucks and you're bleeding me dead in the name of "I can'[t support myself so I need "Big Brother to DO It."

Nice. Try earning your own shit instead of stealing from me to pay your bills.

 

[editec]

Damned shame that they've made it so costly and difficult for CLASS ACTION lawsuits, isn't it?

Because in many cases, a major corporation can slightly rip off its customers, but since it isn't worth it for any single customer to seek redress, they get away with it times MILLIONS of victims.

My Internet provider (Time Warners) SEEMS TO BE degrading our service on purpose, for example.

When you call, they give you a sing and dance about your equipment and then they try to sell you their TURBO service which is about 30% more expensive (That's classic post sale bait and switch behavior by the way)

But when you ask you neighbors who have the same cable access, their experience is the same, so we KNOW that the problem is in delivery of the service and not our equipment.

Time Warner PROMISES 8 MB ps download times.

Sometimes you get twice that, often you get rates like .56 MB ps which is, let's face it, UNEXCUSABLE in 2011!.

I'm documenting this pattern of behavior with my service, but even if I can prove beyond a shadow of a doubt that that it is happening, and that it cannot be entirely the result of heavy traffic or my equipment, it still would not pay me to sue TIME WARNER for breach of contract.

This is just one example of why the GOP (corporate toady central) HATES CLASS ACTION lawsuits.

They know that without CLASS ACTION LAWSUITS, the consumers are pretty much screwed in cases like these.

 

[Flagwavrusa]

as well as any other cable/internet provider.

They talk in circles, lie their asses off, and drag out your anytime minutes trying to win by beating your patience down.

And I'm SO f-ing sick of talking to machines. It takes 20 of those anytime minutes just to get to your favorite hadji phone answerer in India who can't make any real decisions. Then, after listening to his cow-worshipping ass for 20 minutes, you end up being transferred to a Carl, some yuppie in where-the-f-ever USA.

Why does it take an act of Congress (which is sad since they can't agree on what color the sky is) to solve a simple problem?

When your sales rep promises me a deal that's what I want. Not some conciliatory deal, nor an excuse. I want what I signed for.

They've already got your money dude.

 

[iamwhatiseem]

Oh my God....don't get me started.
In our business we have 5 - count em' - 5 disputed bills.
Billing items on our bill that no one - NO ONE - can explain why they are there - and after 5 f*cking months - THEY ARE STILL THERE.
Our bill should be about $1100..try $2013...almost double the billing out of nowhere.
I have probably talked to at least 15 people by now...and everytime they state they have fixed the error.
Meanwhile each month we get disconnect warnings.

 

[JBeukema]

Try Cox. I've been pretty satisfied with their internet service and customer service.

 

[PixieStix]

Virgin Mobile, 300 anytime minutes, unlimited Internet and Texting, $25 a month. Samsung Intercept phone ($175), FroYo 2.2 Operating System. No contract. Never had a problem. (since December that is)

The point is that AT&T are nazis...ie cable and internet. They think they can get away with overcharging and never resolving a problem until you decide you can hang out on the phone with them for more that
2 hours

 

[PixieStix]

Try Cox. I've been pretty satisfied with their internet service and customer service.

The problem with that, is that Cox is not available everywhere...this is when AT&T attacks (when they know they are one of 2 companies to choose from)

 

[PixieStix]

as well as any other cable/internet provider.

They talk in circles, lie their asses off, and drag out your anytime minutes trying to win by beating your patience down.

And I'm SO f-ing sick of talking to machines. It takes 20 of those anytime minutes just to get to your favorite hadji phone answerer in India who can't make any real decisions. Then, after listening to his cow-worshipping ass for 20 minutes, you end up being transferred to a Carl, some yuppie in where-the-f-ever USA.

Why does it take an act of Congress (which is sad since they can't agree on what color the sky is) to solve a simple problem?

When your sales rep promises me a deal that's what I want. Not some conciliatory deal, nor an excuse. I want what I signed for.

Ahh well the fruits of deregulation and outsourcing. enjoy

If it is so deregulated...why are there federal charges on my bill? Since all the federal government does is regulate everyone and their mother???

 

[JBeukema]

Virgin Mobile, 300 anytime minutes, unlimited Internet and Texting, $25 a month. Samsung Intercept phone ($175), FroYo 2.2 Operating System. No contract. Never had a problem. (since December that is)

The point is that AT&T are nazis...ie cable and internet. They think they can get away with overcharging and never resolving a problem until you decide you can hang out on the phone with them for more that
2 hours

Can we please lay off the Nazi stuff until they start killing millions of people or advocating the creation of a master race?

Seriously

 

[JBeukema]

Try Cox. I've been pretty satisfied with their internet service and customer service.

The problem with that, is that Cox is not available everywhere...this is when AT&T attacks (when they know they are one of 2 companies to choose from)

Yeah, in my city, there are deals in place. Certain parts of the city have access to certain providers. Prevents real competition and ensures the companies keep their markets.

Pisses me off.

 

[PixieStix]

Try Cox. I've been pretty satisfied with their internet service and customer service.

The problem with that, is that Cox is not available everywhere...this is when AT&T attacks (when they know they are one of 2 companies to choose from)

Yeah, in my city, there are deals in place. Certain parts of the city have access to certain providers. Prevents real competition and ensures the companies keep their markets.

Pisses me off.

Me too,

That is definitely NOT competition nor free market, that is out and out monopolizing. Ticks me off

 

[PixieStix]

Virgin Mobile, 300 anytime minutes, unlimited Internet and Texting, $25 a month. Samsung Intercept phone ($175), FroYo 2.2 Operating System. No contract. Never had a problem. (since December that is)

The point is that AT&T are nazis...ie cable and internet. They think they can get away with overcharging and never resolving a problem until you decide you can hang out on the phone with them for more that
2 hours

Can we please lay off the Nazi stuff until they start killing millions of people or advocating the creation of a master race?

Seriously

Yeah, my little joke was a bit non funny. I agree

 

[Ringel05]

Virgin Mobile, 300 anytime minutes, unlimited Internet and Texting, $25 a month. Samsung Intercept phone ($175), FroYo 2.2 Operating System. No contract. Never had a problem. (since December that is)

It took almost 2 months, 20 plus phone calls and a threat to file a complaint with the BBB to get my 3G working on my LG Optimus V. Prior to that I never had a problem with VM.

 

[brokenarrow]

as well as any other cable/internet provider.

They talk in circles, lie their asses off, and drag out your anytime minutes trying to win by beating your patience down.

And I'm SO f-ing sick of talking to machines. It takes 20 of those anytime minutes just to get to your favorite hadji phone answerer in India who can't make any real decisions. Then, after listening to his cow-worshipping ass for 20 minutes, you end up being transferred to a Carl, some yuppie in where-the-f-ever USA.

Why does it take an act of Congress (which is sad since they can't agree on what color the sky is) to solve a simple problem?

When your sales rep promises me a deal that's what I want. Not some conciliatory deal, nor an excuse. I want what I signed for.

Ahh well the fruits of deregulation and outsourcing. enjoy

If it is so deregulated...why are there federal charges on my bill? Since all the federal government does is regulate everyone and their mother???

But Mexicans don't pay any attention to federal laws. That is why they get cell phone use for practically nothing. Oh, wait. That is because they shoplift like it was Stinko de Mayo!!

 

[xotoxi]

Virgin Mobile, 300 anytime minutes, unlimited Internet and Texting, $25 a month. Samsung Intercept phone ($175), FroYo 2.2 Operating System. No contract. Never had a problem. (since December that is)

The point is that AT&T are nazis...ie cable and internet. They think they can get away with overcharging and never resolving a problem until you decide you can hang out on the phone with them for more that
2 hours

Can we please lay off the Nazi stuff until they start killing millions of people or advocating the creation of a master race?

Seriously

I agree.

AT&T is more like Al Qaeda.

 

[JBeukema]

The point is that AT&T are nazis...ie cable and internet. They think they can get away with overcharging and never resolving a problem until you decide you can hang out on the phone with them for more that
2 hours

Can we please lay off the Nazi stuff until they start killing millions of people or advocating the creation of a master race?

Seriously

I agree.

AT&T is more like Al Qaeda.

No, AT&T has phone service