Leaked documents reveal patient safety issues at Amazon’s One Medical

DudleySmith

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Dec 21, 2020
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Since Amazon acquired the primary-care service One Medical, elderly patients have been routed to a call center — staffed partly by contractors with limited training — that failed on more than a dozen occasions to seek immediate attention for callers with urgent symptoms, according to internal documents seen by The Washington Post.


When one patient reported a “blood clot, pain and swelling,” call center staff scheduled an appointment rather than escalating the matter for medical evaluation, according to a note in an internal incident tracking spreadsheet dated Feb. 19.


lol yes, please call some desperate Indian in Mumbai when you have a medical emergency. It's very important that Bezos makes a killing off of it. Looting Medicare is where it's at these days.
 

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