Someone told her to get out. Which caused another outburst from Cray Cray woman.he looked like a great dane.....anyway the disabilities act says the restaurant can not refuse a service dog.....why didnt the manager take her aside and tell her that?....The dog was obviously well trained or he would have gotten riled up over all the yelling.a well trained service dog would probably just lay down and snooze while the guy ate.....you would not even know he was there.....