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Failure to comply with lawful orders of police (State). Interfering with a flightcrew's duties (Federal). When he ran back onto the aircraft without authorization he violated a secure area.What law did Dao break?True about overbooking, but the Force Majeure factor here was the, apparently, last minute addition of four crew members. IMO, this is most likely due to a weather or mechanical issue involving the original crew. Time and additional facts will reveal the truth as to what happened.Force Majeure would be a far less avoidable situation than United's overbooked passenger seats.
When United found itself up against firm resistance the problem could have been resolved in a much more acceptable manner than what we've seen in the video.
Regardless, United and the Chicago police acted lawfully while Dr. Dao did not. rightwinger has bet me $25,000,000 Dao won't face legal charges whereas I believe he will. True, I don't expect him to pay, but a win's a win!
We'll see, but, again, this is out of United's hands. The laws Dao broke were State and Federal ones, not United's.Of course they do. No airline wants bad PR, but this is now in the hands of the Feds and the State. Mr. Dao could end up on the No-Fly list due to his "law enforcement issues". 8 ways you can end up on the no-fly list...and read the Contract of Carriage when he did. Afterall, he's a doctor, right? Is it too much to assume he knows how to read?
He could have taken an earlier flight or checked in earlier. He could have bought a ticket on another airline, a bus or rented a car. The world was his oyster. Yet, his choice was to violate the law and tell the police to throw someone else off the plane because he was too important.
The Contract of Carriage says United can do whatever they want to their passengers....and that is what they did
Their CEO celebrated how good his employees are at following directions and blamed the passenger for being upset after they asked him so nicely to leave
United won that confrontation.....now they are a glaring example of how not to treat your customers
Won't matter. United will make a generous offer to make him go away. If they do not, a jury will take a bite ten times the size of what United could have settled for.
Agree...I think United wants this one to go away
A lawsuit going to trial will bring this embarrassment back into the headlines
They will offer one of those "no admittance of fault" settlements
OTOH, I fail to see what lawsuit United needs to settle. Dao agreed to the terms of Carriage, all was done properly. Just because Dao refused to comply with lawful police orders is not the fault of United.
That's a good one
It will only add to his settlement with United
You keep forgetting the likelihood of Force Majeure in this situation....and read the Contract of Carriage when he did. Afterall, he's a doctor, right? Is it too much to assume he knows how to read?Yep, he could have but he bought a plane ticket....
He could have taken an earlier flight or checked in earlier. He could have bought a ticket on another airline, a bus or rented a car. The world was his oyster. Yet, his choice was to violate the law and tell the police to throw someone else off the plane because he was too important.
It was United Airlines that claimed its employees are more important than paying customers
If they were, United would have made arrangements for their transport earlier and would not have them show up at the gate once the plane was fully loaded and demand seats
We'll see, but, again, this is out of United's hands. The laws Dao broke were State and Federal ones, not United's.Of course they do. No airline wants bad PR, but this is now in the hands of the Feds and the State. Mr. Dao could end up on the No-Fly list due to his "law enforcement issues". 8 ways you can end up on the no-fly listThe Contract of Carriage says United can do whatever they want to their passengers....and that is what they did
Their CEO celebrated how good his employees are at following directions and blamed the passenger for being upset after they asked him so nicely to leave
United won that confrontation.....now they are a glaring example of how not to treat your customers
Won't matter. United will make a generous offer to make him go away. If they do not, a jury will take a bite ten times the size of what United could have settled for.
Agree...I think United wants this one to go away
A lawsuit going to trial will bring this embarrassment back into the headlines
They will offer one of those "no admittance of fault" settlements
OTOH, I fail to see what lawsuit United needs to settle. Dao agreed to the terms of Carriage, all was done properly. Just because Dao refused to comply with lawful police orders is not the fault of United.
That's a good one
It will only add to his settlement with United
You keep forgetting the likelihood of Force Majeure in this situation....and read the Contract of Carriage when he did. Afterall, he's a doctor, right? Is it too much to assume he knows how to read?Yep, he could have but he bought a plane ticket....
He could have taken an earlier flight or checked in earlier. He could have bought a ticket on another airline, a bus or rented a car. The world was his oyster. Yet, his choice was to violate the law and tell the police to throw someone else off the plane because he was too important.
It was United Airlines that claimed its employees are more important than paying customers
If they were, United would have made arrangements for their transport earlier and would not have them show up at the gate once the plane was fully loaded and demand seats
Even if United (really Republic airlines) did fuck up, the fact remains Dao broke multiple Federal and State laws. The airline has no say in what law enforcement and the attorney general's office does here.
I'm with the passenger on this one. Who wouldn't be upset after you purchased a ticket, went through all the aggravation and trouble to finally get in your seat and then be physically dragged off the plane? That is at least TERRIBLE business practice.
What, exactly, do you think Dao will be suing United airlines for? Having to add a last minute flight crew for unforeseen reasons? The actions of the Chicago police? Dao's failure to comply with lawful orders? Dao's interference with a flight crew? Dao's violation of a secure area?We'll see, but, again, this is out of United's hands. The laws Dao broke were State and Federal ones, not United's.Of course they do. No airline wants bad PR, but this is now in the hands of the Feds and the State. Mr. Dao could end up on the No-Fly list due to his "law enforcement issues". 8 ways you can end up on the no-fly listWon't matter. United will make a generous offer to make him go away. If they do not, a jury will take a bite ten times the size of what United could have settled for.
Agree...I think United wants this one to go away
A lawsuit going to trial will bring this embarrassment back into the headlines
They will offer one of those "no admittance of fault" settlements
OTOH, I fail to see what lawsuit United needs to settle. Dao agreed to the terms of Carriage, all was done properly. Just because Dao refused to comply with lawful police orders is not the fault of United.
That's a good one
It will only add to his settlement with United
Tell it to the jury when they are assigning damages
Lets see....
United's ineptness provoked an incident on one of their planes that resulted in an entire planeload of passengers being terrorized
69 year old Dr Dao was roughed up, had his face slammed against an armrest, was knocked unconscious, was unable to treat his patients and now, as you are advocating is prohibited from flying
Maybe if they can find a jury full of airline executives United will have a chance
Upset? Yes. Start breaking laws? No. In essence, Dao is saying that he was special and someone else needed to be deplaned. By pitching a fit, he's saying "take someone more compliant". If the Feds and State don't enforce the law on this issue, then every time a passenger needs to be deplaned, regardless of the reason, passengers will refuse to leave their seats and scream like two year-olds thus forcing the cancellation of the flight. Great.I'm with the passenger on this one. Who wouldn't be upset after you purchased a ticket, went through all the aggravation and trouble to finally get in your seat and then be physically dragged off the plane? That is at least TERRIBLE business practice.
It wasn't overbooked. That's just the lame excuse the airline is using for their irreprehensible behavior. In reality, United just wanted those 4 seats to reshuffle their own employees, who were not booked on that flight to begin with, to another city where they were needed.>>
“We followed the right procedures,” Hobart told the Associated Press in a phone interview. “That plane had to depart. We wanted to get our customers to their destinations, and when one gentleman refused to get off the aircraft, we had to call the Chicago Police Department.”
Bridges said passengers were told a computer selected four people to leave the flight. One couple was selected and left the plane before the man was confronted.<<
Upset? Yes. Start breaking laws? No. In essence, Dao is saying that he was special and someone else needed to be deplaned. By pitching a fit, he's saying "take someone more compliant". If the Feds and State don't enforce the law on this issue, then every time a passenger needs to be deplaned, regardless of the reason, passengers will refuse to leave their seats and scream like two year-olds thus forcing the cancellation of the flight. Great.I'm with the passenger on this one. Who wouldn't be upset after you purchased a ticket, went through all the aggravation and trouble to finally get in your seat and then be physically dragged off the plane? That is at least TERRIBLE business practice.
It means circumstances beyond the airline's control such as a mechanical breakdown or a weather problem. No wonder you're going to lose our $25M bet.You keep forgetting the likelihood of Force Majeure in this situation....and read the Contract of Carriage when he did. Afterall, he's a doctor, right? Is it too much to assume he knows how to read?Yep, he could have but he bought a plane ticket....
He could have taken an earlier flight or checked in earlier. He could have bought a ticket on another airline, a bus or rented a car. The world was his oyster. Yet, his choice was to violate the law and tell the police to throw someone else off the plane because he was too important.
It was United Airlines that claimed its employees are more important than paying customers
If they were, United would have made arrangements for their transport earlier and would not have them show up at the gate once the plane was fully loaded and demand seats
Even if United (really Republic airlines) did fuck up, the fact remains Dao broke multiple Federal and State laws. The airline has no say in what law enforcement and the attorney general's office does here.
It wasn't overbooked. That's just the lame excuse the airline is using for their irreprehensible behavior. In reality, United just wanted those 4 seats to reshuffle their own employees, who were not booked on that flight to begin with, to another city where they were needed.>>
“We followed the right procedures,” Hobart told the Associated Press in a phone interview. “That plane had to depart. We wanted to get our customers to their destinations, and when one gentleman refused to get off the aircraft, we had to call the Chicago Police Department.”
Bridges said passengers were told a computer selected four people to leave the flight. One couple was selected and left the plane before the man was confronted.<<
What, exactly, do you think Dao will be suing United airlines for? Having to add a last minute flight crew for unforeseen reasons? The actions of the Chicago police? Dao's failure to comply with lawful orders? Dao's interference with a flight crew? Dao's violation of a secure area?We'll see, but, again, this is out of United's hands. The laws Dao broke were State and Federal ones, not United's.Of course they do. No airline wants bad PR, but this is now in the hands of the Feds and the State. Mr. Dao could end up on the No-Fly list due to his "law enforcement issues". 8 ways you can end up on the no-fly listAgree...I think United wants this one to go away
A lawsuit going to trial will bring this embarrassment back into the headlines
They will offer one of those "no admittance of fault" settlements
OTOH, I fail to see what lawsuit United needs to settle. Dao agreed to the terms of Carriage, all was done properly. Just because Dao refused to comply with lawful police orders is not the fault of United.
That's a good one
It will only add to his settlement with United
Tell it to the jury when they are assigning damages
Lets see....
United's ineptness provoked an incident on one of their planes that resulted in an entire planeload of passengers being terrorized
69 year old Dr Dao was roughed up, had his face slammed against an armrest, was knocked unconscious, was unable to treat his patients and now, as you are advocating is prohibited from flying
Maybe if they can find a jury full of airline executives United will have a chance
All of which every passenger agrees to in United's Contract of Carriage:It wasn't overbooked. That's just the lame excuse the airline is using for their irreprehensible behavior. In reality, United just wanted those 4 seats to reshuffle their own employees, who were not booked on that flight to begin with, to another city where they were needed.>>
“We followed the right procedures,” Hobart told the Associated Press in a phone interview. “That plane had to depart. We wanted to get our customers to their destinations, and when one gentleman refused to get off the aircraft, we had to call the Chicago Police Department.”
Bridges said passengers were told a computer selected four people to leave the flight. One couple was selected and left the plane before the man was confronted.<<
I'm no lawyer.....but I do watch Judge Judy every day....
Yeah, I'm not seeing anything in there giving United the right to physically drag a compliant, non-combative, non-threatening passenger off of one of their flights so that s United Airlines employee can have that seat.All of which every passenger agrees to in United's Contract of Carriage:It wasn't overbooked. That's just the lame excuse the airline is using for their irreprehensible behavior. In reality, United just wanted those 4 seats to reshuffle their own employees, who were not booked on that flight to begin with, to another city where they were needed.>>
“We followed the right procedures,” Hobart told the Associated Press in a phone interview. “That plane had to depart. We wanted to get our customers to their destinations, and when one gentleman refused to get off the aircraft, we had to call the Chicago Police Department.”
Bridges said passengers were told a computer selected four people to leave the flight. One couple was selected and left the plane before the man was confronted.<<
Contract Of Carriage | United Airlines
My understanding of the situation is that the crew was a last-minute replacement for a flight out the next morning. Federal crew rest rules dictate the requirements, specifically 10 hours of rest from the airport to their hotel. Now, if you want flight crews to only have 3-4 hours of sleep, not be drug tested on a regular basis or others free them from all those nasty Federal regulations, I suggest you Tweet President Trump about it.It wasn't overbooked. That's just the lame excuse the airline is using for their irreprehensible behavior. In reality, United just wanted those 4 seats to reshuffle their own employees, who were not booked on that flight to begin with, to another city where they were needed.>>
“We followed the right procedures,” Hobart told the Associated Press in a phone interview. “That plane had to depart. We wanted to get our customers to their destinations, and when one gentleman refused to get off the aircraft, we had to call the Chicago Police Department.”
Bridges said passengers were told a computer selected four people to leave the flight. One couple was selected and left the plane before the man was confronted.<<
They should have provided another form of transportation for those employees. Put them on another flight, paid for tickets through another airline or something else besides kicking passengers off of the plane. That is just not right.
1) United airlines didn't do that.Yeah, I'm not seeing anything in there giving United the right to physically drag a compliant, non-combative, non-threatening passenger off of one of their flights so that s United Airlines employee can have that seat.All of which every passenger agrees to in United's Contract of Carriage:It wasn't overbooked. That's just the lame excuse the airline is using for their irreprehensible behavior. In reality, United just wanted those 4 seats to reshuffle their own employees, who were not booked on that flight to begin with, to another city where they were needed.>>
“We followed the right procedures,” Hobart told the Associated Press in a phone interview. “That plane had to depart. We wanted to get our customers to their destinations, and when one gentleman refused to get off the aircraft, we had to call the Chicago Police Department.”
Bridges said passengers were told a computer selected four people to leave the flight. One couple was selected and left the plane before the man was confronted.<<
Contract Of Carriage | United Airlines
