Popeyes manager fired for refusing to pay back $400 taken in armed robbery

She did nothing wrong and the company should be forced to pay her an extra $400 for going through what she did.

And then she should be given the decision on whether to fire the manager.


She was a manager. She had a responsibility. She failed to fulfill her duties. It wasn't the first time. She was fired for failing to perform her managerial duties.


How the fuck to you fullfill your managerial duties during a robbery?
What the fuck is that?
She already went way above and beyond the call of duty by not give out the code to the safe.
When a bank is robbed, does the manager have to replace the millions?

Now, put on your thinking cap...


You put YOUR thinking cap on Stat.

She was a shift manager, it was her responsibility to keep the registers below a certain money amount just because of a threat of robbery. Unlike you, I've done this very job, and when a general manager or owner came in, if the drawers were over, I would get a write up for not doing my job correctly.

She didn't have the code to the safe...that's why the safe is there, and why the manager is responsible for doing the money drops when the registers contain over a certain amount. The very REASON they do this is to keep the restaurant from being an enticing target to robbers, and by not following it, it puts her, and her employees at risk.

People talk, criminals learn things...like a certain business doesn't do their drops an is flush with cash at certain time. That is the managerial duty she failed to perform.

When you don't do your job, you get fired.

You silver spoon in your mouth limousine liberals have no idea what working for a living entails. Look down at those soft, smooth hands, then tell me about what I know from doing.
 
It's a pretty clear cut case of her neglecting duties that are put in place specifically to mitigate the robbery that occurred. Her neglect bit the company in the ass. The harsh reality is that if one of your duties is to take cash to the vault when it hits X amount and you fail to do so, and especially if it's not your first offence, then you shouldn't be in that shift manager position. This would be an example of improper decision making on the part of the shift manager pure and simple.

When you bleeding hearts out there get over your rage at how unfair real life is, I would direct you to the security footage from the store. Specifically at time stamps 0:24, 0:40, 0:56, 1:32, and 1:59. (OR, I found less segmented clips of the security camera footage at the beginning of the video posted here http://www.khou.com/story/news/investigations/2015/04/21/pregnant-fast-food-worker-fired-after-being-robbed-at-gunpoint/26162183/ and here http://www.khou.com/story/news/investigations/2015/04/21/pregnant-fast-food-worker-fired-after-being-robbed-at-gunpoint/26162183/ so you can see the robbery as it actually unfolded.)

Do you know what I noticed in that camera footage besides the obvious gunman coming in through the door and jumping over the counter?

A lack of customers in line that could back up the reporter’s claim that shift manager just hadn't had time to move the cash because they were “too busy.” In fact, in the non-segmented versions of the security camera, you can even see the robber briefly checking out the place before he actually commits to the robbery, and I bet you anything he counted the number of customers inside though the massive glass windows before even entering the joint. Notice how he pauses with his somewhat gun concealed as he /walks/ through the door, it is only after eyeing up the situation that he starts running in and reveal his gun. *(Seen in my second link, immediately at the start.) Also of note, there are two people behind the counter at this time; one lays on the floor, the other one goes to the right (bottom) and out of the camera’s view *(more on this in a second)

I also noticed (0:41 of the original or 0:03 in my first link) a bunch of bins covering almost the entire left side of the counter. Admittedly, I don’t personally know this store's exact layout but judging the establishments size based on outside video from the reporter coverage, and the fact that the second employee at the front (mentioned above) throws open a door which is caught in the security camera view (at 0:02 in the second link above); it appears to me that they have 2 registers right next to each other on the left side of the counter, and the counter area on the right that is covered with condiment bins would be the spot where customers are supposed to pick up their food. Regardless of if that happens to be a pickup area or not though, logic still tells me that you don't cover the entire counter with multiple huge condiment bins like that when the store is “too busy” to uphold all your managerial responsibilities.

In fact, it actually appears to me that the counter people were in the process of restocking the condiment bins from the entire store (aka the ones over by the soda machine or under the counter, for example) cause there’s what 3 or 4 of them, and stacked on the counter like that - this is not something you do in that way when you are slammed with customers, its something you do when you have a lull in customers.

I also noted that the shift manager had stated that she was “in the back.” I’m trying to think what a /shift manager/ is doing in the back of the store that was /more/ important than her duty to move the cash from the registers to the vault and I really can’t come up with anything /pressing/ enough. The reporter's claim she was "helping customers," but there’s no customers in line so that leaves what? The drive through maybe? So was she running the drive through, instead of the two cashiers up front [I believe stocking]? A bit of an aside, though it ties into my final opinion.

Another thing I noticed is that there are no time-stamps on the security cameras, and suspiciously, I can’t find one single mention of what time this robbery took place anywhere, every report has for some reason omitted the time of the robbery and say only “that night.” I couldn’t find any police reports or 911 calls from the Harris County Sherriff’s Department though, so I’m unable to confirm my gut suspicion that this robbery actually happened near, at, or after closing, and not during some rush that might have /actually/ prevented the shift manager from moving the cash from the registers to the vault like she’s supposed to.

Finally, and perhaps more importantly in regards to the reason for her firing, in listening to this shift manager speak with the reporter I am willing to bet that she flippantly took it upon herself to "alter" the company policy to fit /her/ convenience:

The spokesman for the company states that she was fired for leaving too much cash in the register [again], but in her interview with the reporter, the shift manager argues (very specifically) that "they got what they got because that's just how much we'd made within one hour."

I have a very strong suspicion from this shift manager’s overall attitude that she decided that /she/ was only going to empty (or check on) the register's every hour, and to hell with the /actual/ policy of moving the cash to the vault when there is x amount in the register.

That might sound like a fine line distinction on the surface, but it is also a pretty clear indication of this shift manager’s overall opinion and reliability when it comes to following company policies, and thus a very valid reason to fire her from that position. That kind of "laziness" about following "inconvenient" company policies can not only very easily get a business shut down entirely (for failing to follow a silly law for example,) but can also be a threat to other employee’s /and/ customers safety, as well as a financial liability for the company itself. (For example, blowing off putting down a “wet floor” cone and a customer or employee slips and gets hurt and sues the company, or much, much worse - I’m reminded of the Exxon Valdez’s captain "blowing off" company policies, laws and regulations, costing Exxon BILLIONS for related oil spill cleanup, lawsuits, and fines.)

This would be even more case in point if the shift manager /had/ signed any kind of agreement stating that she was liable to reimburse some amount to the company for register shortages and then after the fact refusing to do so – though again the spokesman stated they had not heard anything about her being asked to pay the $400 back (so she could be lying about that, who knows)

Grain of salt though, the media isn’t exactly reliable in reporting anything, and I’ve not been able to find any non-media evidence of actual policy for moving money from the cash register to the vault, nor anything regarding an employee’s liability to reimburse the store.


Either way I think the franchise made a mistake in firing this shift manager when they did, not because it necessarily was or was not a good character call about her specifically, but because of the media backlash they are now feeling. If they were too stupid to realize this could become a PR disaster, they’re total morons.

Personally I would have demoted her, basically put her on maternity leave, then fired her after she had her kid on the premise that I had filled her position while she was gone. 99% of the negative PR fallout could have been avoided, no one would likely link the two incidents (other than the arbitrary, “Wah, I dodged a bullet for you six months ago and this is how you treat me” whining, which isn’t enough to garner too much media support) and, of course, my new/replacement shift manager would be following the policy, thus mitigating any possible future losses to robberies; which are now more likely to occur on Tuesday’s… Yeah... I’d also immediately end that $1.19 deal.
A low paid employee risked her life over $400 of stinking company money

In times like that a billion dollar corporation needs to show more concern over the welfare of their employees than a stinking $400

i'm sure it was about the other people in the restaurant, stop trolling
Very true

That low paid pregnant manager kept other people in the restaurant from being killed

Popeyes is out $400

Public relations nightmare

i think you're posting without knowing all the facts. you do this quite often. she supposedly repeatedly broke the rule and i am positive there is more to this story than meets the eye. the fact you purposefully left out the restaurants response as to why she was fired only solidifies my statement that you ignore facts that don't fit your world view.

I provided the restaurants response

Mostly, they hid behind their lawyers

not in your OP quote of the news story. you left it up to people to click the link to see the fact that their response shows your OP is nothing but a lie. you claimed it was because she refused to give back money, they claimed something else, you left that important fact out in the hopes no one would click the link and see the other side to the story.
 
And that makes a difference?

Is the manager armed?
Do she possess magic skills to avoid a possible bullet to her head?

What the fuck is wrong with you people? When did basic human decency get completely thrown overboard?

Damn...

See above.

Next time, think twice, post once.
 
Update from KHOU-TV:

Marissa Holcomb, who is a mother of three with a fourth child on the way, had a meeting with Z & H Foods owner Amin Dhanani on Wednesday, a day after our original story aired of her firing.

"He just apologized and pretty much offered me if I wanted to go back to his business and work there again," she said.
...
Dhanani refused to talk on camera Wednesday, but his company released a statement that reads:

"We deeply regret the way this matter was handled. We are committed to continuing to work with Ms. Holcomb, and we apologize to her, our employees, the public and other franchise operators of the Popeyes system. We have let them down and are committed to do better."

We also contacted the Popeyes corporate office in Georgia.

They initially referred us back to the local franchisee, but the CEO Cheryl Bachelder released the following statement Wednesday evening.

"We recently became aware of a story in Houston involving a Popeyes restaurant and employee. The restaurant is operated by an independent franchisee of the Popeyes brand. We have spoken to the local franchise owner of the restaurant, and he has taken immediate action to reach out to the employee to apologize and rectify the situation. While the facts are gathered, we will closely monitor this until it is appropriately resolved. We deeply regret the distress this situation has caused."

Holcomb is not only being offered her old position, but $2,000 in back pay. For the pregnant mother of three, the decision is tough.

"I do need a way to support my kids," she says. "I don't want to go back to a business where I'm treated the same and I just get pushed back out if something else happened."
--- KHOU.com
 
She did nothing wrong and the company should be forced to pay her an extra $400 for going through what she did.

And then she should be given the decision on whether to fire the manager.


She was a manager. She had a responsibility. She failed to fulfill her duties. It wasn't the first time. She was fired for failing to perform her managerial duties.


How the fuck to you fullfill your managerial duties during a robbery?
What the fuck is that?
She already went way above and beyond the call of duty by not give out the code to the safe.
When a bank is robbed, does the manager have to replace the millions?

Now, put on your thinking cap...


You put YOUR thinking cap on Stat.

She was a shift manager, it was her responsibility to keep the registers below a certain money amount just because of a threat of robbery. Unlike you, I've done this very job, and when a general manager or owner came in, if the drawers were over, I would get a write up for not doing my job correctly.

She didn't have the code to the safe...that's why the safe is there, and why the manager is responsible for doing the money drops when the registers contain over a certain amount. The very REASON they do this is to keep the restaurant from being an enticing target to robbers, and by not following it, it puts her, and her employees at risk.

People talk, criminals learn things...like a certain business doesn't do their drops an is flush with cash at certain time. That is the managerial duty she failed to perform.

When you don't do your job, you get fired.

You silver spoon in your mouth limousine liberals have no idea what working for a living entails. Look down at those soft, smooth hands, then tell me about what I know from doing.

Apparently not since she's been offered apologies, her job back and two thousand bucks, which I have no doubt comes with a release form saying she won't sue them. See the last post. Which I got by the way by following your own link.

I'm shocked at this shit coming out of your name. Shocked because you've been a reasonable guy in the past. Now you're a fuckig sociopath.
 
Last edited:
A low paid employee risked her life over $400 of stinking company money

In times like that a billion dollar corporation needs to show more concern over the welfare of their employees than a stinking $400

i'm sure it was about the other people in the restaurant, stop trolling
Very true

That low paid pregnant manager kept other people in the restaurant from being killed

Popeyes is out $400

Public relations nightmare

i think you're posting without knowing all the facts. you do this quite often. she supposedly repeatedly broke the rule and i am positive there is more to this story than meets the eye. the fact you purposefully left out the restaurants response as to why she was fired only solidifies my statement that you ignore facts that don't fit your world view.

I provided the restaurants response

Mostly, they hid behind their lawyers

not in your OP quote of the news story. you left it up to people to click the link to see the fact that their response shows your OP is nothing but a lie. you claimed it was because she refused to give back money, they claimed something else, you left that important fact out in the hopes no one would click the link and see the other side to the story.

Popeyes hid behind their lawyers
 
She did nothing wrong and the company should be forced to pay her an extra $400 for going through what she did.

And then she should be given the decision on whether to fire the manager.


She was a manager. She had a responsibility. She failed to fulfill her duties. It wasn't the first time. She was fired for failing to perform her managerial duties.


How the fuck to you fullfill your managerial duties during a robbery?
What the fuck is that?
She already went way above and beyond the call of duty by not give out the code to the safe.
When a bank is robbed, does the manager have to replace the millions?

Now, put on your thinking cap...


You put YOUR thinking cap on Stat.

She was a shift manager, it was her responsibility to keep the registers below a certain money amount just because of a threat of robbery. Unlike you, I've done this very job, and when a general manager or owner came in, if the drawers were over, I would get a write up for not doing my job correctly.

She didn't have the code to the safe...that's why the safe is there, and why the manager is responsible for doing the money drops when the registers contain over a certain amount. The very REASON they do this is to keep the restaurant from being an enticing target to robbers, and by not following it, it puts her, and her employees at risk.

People talk, criminals learn things...like a certain business doesn't do their drops an is flush with cash at certain time. That is the managerial duty she failed to perform.

When you don't do your job, you get fired.

You silver spoon in your mouth limousine liberals have no idea what working for a living entails. Look down at those soft, smooth hands, then tell me about what I know from doing.


I'm shocked at this shit coming out of your name. Shocked because you've been a reasonable guy in the past. Now you're a fuckig sociopath.


I am a reasonable guy. Is it not reasonable that when a manager fails to do their job on more than one occasion and it costs a company money, that that company is within their rights to relieve that individual of those duties?

The companies perspective is, the money shouldn't have been there in the registers to be stolen. In fact, the presence of that money puts the restaurant at higher risk in the future...that a future robbery may have been deterred by a police report that the robber only received $60 on the risk of a 10 year minimum sentence would have made future would be armed robbers think twice about the risk/benefit ratio of robbing a Popeyes.

That seems extremely reasonable.

And that the restaurant would have fired her straight away had she not been pregnant, but chose to allow her to repay the money as a stern reminder of the consequences of not following company policy.

I once had to pay for a pallet of merchandise that I dropped because I was not following safety protocol...not because of the money, but to teach me a lesson that I have not forgotten to this day...speed does not trump safety. Literally saved my life when 10 years latter a National Guard unit dropped a milvan on my trailer from twenty five feet.
 
And then she should be given the decision on whether to fire the manager.


She was a manager. She had a responsibility. She failed to fulfill her duties. It wasn't the first time. She was fired for failing to perform her managerial duties.


How the fuck to you fullfill your managerial duties during a robbery?
What the fuck is that?
She already went way above and beyond the call of duty by not give out the code to the safe.
When a bank is robbed, does the manager have to replace the millions?

Now, put on your thinking cap...


You put YOUR thinking cap on Stat.

She was a shift manager, it was her responsibility to keep the registers below a certain money amount just because of a threat of robbery. Unlike you, I've done this very job, and when a general manager or owner came in, if the drawers were over, I would get a write up for not doing my job correctly.

She didn't have the code to the safe...that's why the safe is there, and why the manager is responsible for doing the money drops when the registers contain over a certain amount. The very REASON they do this is to keep the restaurant from being an enticing target to robbers, and by not following it, it puts her, and her employees at risk.

People talk, criminals learn things...like a certain business doesn't do their drops an is flush with cash at certain time. That is the managerial duty she failed to perform.

When you don't do your job, you get fired.

You silver spoon in your mouth limousine liberals have no idea what working for a living entails. Look down at those soft, smooth hands, then tell me about what I know from doing.


I'm shocked at this shit coming out of your name. Shocked because you've been a reasonable guy in the past. Now you're a fuckig sociopath.


I am a reasonable guy. Is it not reasonable that when a manager fails to do their job on more than one occasion and it costs a company money, that that company is within their rights to relieve that individual of those duties?

The companies perspective is, the money shouldn't have been there in the registers to be stolen. In fact, the presence of that money puts the restaurant at higher risk in the future...that a future robbery may have been deterred by a police report that the robber only received $60 on the risk of a 10 year minimum sentence would have made future would be armed robbers think twice about the risk/benefit ratio of robbing a Popeyes.

That seems extremely reasonable.

And that the restaurant would have fired her straight away had she not been pregnant, but chose to allow her to repay the money as a stern reminder of the consequences of not following company policy.

I once had to pay for a pallet of merchandise that I dropped because I was not following safety protocol...not because of the money, but to teach me a lesson that I have not forgotten to this day...speed does not trump safety. Literally saved my life when 10 years latter a National Guard unit dropped a milvan on my trailer from twenty five feet.

Oh please dood, enough of the blame-the-victim crapola. A pregnant woman robbed at gunpoint is in no way comparable to you jacking a pallet too fast. Don't insult everybody's intelligence.
 
I am a reasonable guy. Is it not reasonable that when a manager fails to do their job on more than one occasion and it costs a company money, that that company is within their rights to relieve that individual of those duties?

The companies perspective is, the money shouldn't have been there in the registers to be stolen. In fact, the presence of that money puts the restaurant at higher risk in the future...that a future robbery may have been deterred by a police report that the robber only received $60 on the risk of a 10 year minimum sentence would have made future would be armed robbers think twice about the risk/benefit ratio of robbing a Popeyes.

That seems extremely reasonable.

And that the restaurant would have fired her straight away had she not been pregnant, but chose to allow her to repay the money as a stern reminder of the consequences of not following company policy.

I once had to pay for a pallet of merchandise that I dropped because I was not following safety protocol...not because of the money, but to teach me a lesson that I have not forgotten to this day...speed does not trump safety. Literally saved my life when 10 years latter a National Guard unit dropped a milvan on my trailer from twenty five feet.

Oh please dood, enough of the blame-the-victim crapola. A pregnant woman robbed at gunpoint is in no way comparable to you jacking a pallet too fast. Don't insult everybody's intelligence.

The non-answer answer.

Why don't you tell me what is unreasonable about my post instead.
 
"The Popeyes franchise owner, Z&H Foods Inc., said [shift manager Marissa] Holcomb was keeping too much cash in the register — a violation of store policy — when the gunman robbed the store on March 31. She should have moved some of the money to the shop’s safe, the company said.

It was not the first time she broke the restaurant’s rules, mangers told the TV station."

Texas Popeyes manager fired after armed robber steals 400 - NY Daily News

-----------------------------------------------


"Holcomb says she was originally terminated because she refused to pay back money that was stolen during a robbery March 31. Dhanani argued she was fired because she broke police multiple times by leaving too much money in the register."

Popeyes attempting to rectify pregnant manager s firing
 
These are the type of corporations that we're supposed to trust to regulate themselves, be fair to employees, pay them a decent wage and do the right thing? Now the company is claiming that she wasn't supposed to leave that much money in the registers, but she explains why....unbelievable.

Thank goodness she couldn't open the safe.

Is this fair?



A former Popeye’s Louisiana Kitchen employee said she was fired after a store robbery because she refused to reimburse the franchise for the stolen cash. Marissa Holcomb (who is pregnant with her fourth child) was at work on 31 March 2015 at a Popeye’s in Channelview, Texas when the incident in question occurred.

CCTV footage of the robbery shows that Holcomb was forced to the floor and ordered to open the safe. She refused to do so, but the thief managed to steal around $400 from the register at Popeye’s before he fled. Holcomb said that her employment was quickly terminated by Popeye’s after she refused to reimburse the franchise for the stolen cash:

Marissa claimed that after the robbery, one of her managers gave her a choice to either pay the money back or get fired.



“I don’t think it’s right because now I’m struggling for my family because what I had to do to keep my life[.]”



Less than 36 hours after the robbery, Marissa was fired.


Pregnant Popeye s Worker Fired After Robbery

It's a franchise. Not the corporation. I quit reading after that
 
It's simple: Righties have lost all sense of humanity.

By keeping too much cash in the register SHE put HER employees at risk.

Sorry dude
Oh come on, managers everywhere end up doing this, how much extra cash was it? Sounds like an excuse by the capitalist pig.

I was the manager of one of these. Thieves knew we emptied the cash often.

Sorry dude. Good managers do that. The less cash easily available, the less risk.
 

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