When I bought flowers they are wrapped in a plastic type paper.Did she just throw the flowers at the couple or did she arrange them?She may not have made any arrangements at all. They come in for a bouquet of flowers or a dozen roses to fill the vase at home. They walk out with the unarranged flowers.So for nine years she made inartistic flower arrangements for them?The florist had sold these people flowers for nine years. She wasn't refusing to sell them flowers she was refusing to sell them her artistry.
The entire concept of artistic freedom is being taken away.