McDonalds Introduces Self Serving Kiosks in Response to Min Wage Increase

[danielpalos]

CVS in Nassau County has removed the kiosks.
Too many breakdowns.

The kiosks are Stop & Shop are a nightmare...malfunctions galore.

The kiosks at Home Depot are good for small items.

I went to see my doctor at the Cleveland Clinic last year. When I approached the check in desk, I was met with no lights and empty chairs. A woman walked over and escorted me to their new kiosks. Now you have to check yourself in.

I didn't care, but there were older people there that were outraged. The assistant did just about everything for them, but they resented it all the more.

It will be a slow conversions, but in 20 years from now, that's going to be the only way to get service from places. I don't use self checkouts myself.

Hopefully, technology will improve to where our (senior) elders won't mind the conversion.

Some technology let's you simply "walk out with the cart" and "bills you for the merchandise".

 

[danielpalos]

Yep, just like robots have replaced one heck of a lot of manufacturing's factory workers.

should we micromanage our tax codes, so robots pay taxes instead of Labor?

 

[candycorn]

I'm calling bullshit.

They would have done the kiosk thing anyway.

How long does it take to design and develop the kiosks and computer programs? How long to install them nationwide?

This has been in the works longer than the call for wage increases.

2 years to develop. Same time KKKalif passed the min wage increase.
Have a nice day!

A Jack in the Box in Texas I ate at had them….about 7 years ago.
One issue has nothing to do with the other.

 

[danielpalos]

Thanks to the left, now even high school kids can't get jobs.

Thanks To 'Fight For $15' Minimum Wage, McDonald's Unveils Job-Replacing Self-Service Kiosks Nationwide

I also call bullshit. The same person that takes your order brings you your food. How would an automated order system reduce staff?

You order and pay through the kiosk.The food is prepared in the kitchen and is delivered to the customer from the kitchen without the need of cashiers and someone to hand you the food.

McDonalds, Panera, Wendy's, and Hardee's are all moving to use locations with significantly less employees.

Wendy's CEO commented: ""We've been able to create some efficiencies on labor across the restaurant ... like customer self-order kiosks, mobile order, and mobile pay," Penegor said. Kiosks could possibly "mitigate any of the inflation" seen on the wage front for Wendy's, and could for other chains as well."

Andy Puzder, the CEO of Carl's Jr. and Hardee's, is convinced. "If you're making labor more expensive, and automation less expensive - this is not rocket science."

i guess we need replicators to "order out", from home.

 

[usmbguest5318]

​

I'm curious about this - some of the stores around here have self-checkout and it looks like it would be pretty easy to steal stuff.

What are the stores doing to prevent it?

Is merchandise theft really that much of a concern in a fast food restaurant that requires one to pay prior to receiving the product?

They are getting better and better. Most of the CVS's and Walgreens I go into have self checkout. Same as the Stop & shops.

Their biggest issue isn't the reliability of the machines, its people trying to steal crap. That's where a cashier/bagger is a more effective barrier.

But the companies are working on the theft angle.

Really? Because over here, the self checkout lines are growing if anything. Our store started with one about five or six years ago. Today they have four of them.

Ditto where I am. (Mid Atlantic)

When I go to mass market stores like Walmart, I almost won't shop there if they don't have a self-service checkout line. It's just so much faster, especially when I'm buying just a few things.

When I go small restaurants, I wouldn't expect to see self-service because though I am buying food there, another thing I'm deliberately purchasing is an environment in which I can have (1) a pleasant and relaxing social experience and (2) a meal or drinks. That's part and parcel to why I made the point about artisanal vs. mass market (post 186). The competitive landscape differs for artisanal producers/sellers. The same general concept applies to small goods shops, but it's different in that the item prices tend to be high anyway, and that means' I'm going to want to have some discussion with a sales clerk about the goods. Not many folks need to discuss the McDonald's product; the whole experience is far more transactional than is going to your tailor or typical dine-in ("white tablecloth") restaurant.

I talked to one store manager and the cost to repair and maintain the machines was too expensive. People would jam stuff in the money collection slots that would require repair. Tabs off soda cans would be jammed in the change slots.

I do feel for the companies having to pay $15.00 an hour....that's almost impossible

Well, there're no two ways about it. Customer stupidity, carelessness and/or vindictiveness are always expensive to businesses.

The Create Your Taste kiosks are all over the place in Hong Kong. Surely someone knows why people on HK understand not to put tabs from soda cans in the change slots?


FWIW, Mickey D's has cancelled the "Create Your Taste" program in the U.S., so U.S. franchisees won't be buying the $40K kiosks. The reason it cancelled the program is that the kiosks weren't available for drive-through, which is what comprises the overwhelming majority of McDonald's U.S. sales. Now that I think about it, I can't recall having seen a drive through McDonald's outside the U.S. Then again, I'm a city dweller.

 

[hadit]

Haha it wont last....I have seen many self checkouts come and go at our local stores.

I'm sure many said the same when gas stations started using self serve pumps. It all boils down to pure economics. When it's cheaper to have customers order at a kiosk. that's what we'll get. If you want a person to take your order, you'll pay a premium for the privilege.

 

[theHawk]

Thanks to the left, now even high school kids can't get jobs.

Thanks To 'Fight For $15' Minimum Wage, McDonald's Unveils Job-Replacing Self-Service Kiosks Nationwide

They have the dumb kiosks in Europe. Annoying as hell.

 

[Wyatt earp]

I'm calling bullshit.

They would have done the kiosk thing anyway.

How long does it take to design and develop the kiosks and computer programs? How long to install them nationwide?

This has been in the works longer than the call for wage increases.

2 years to develop. Same time KKKalif passed the min wage increase.
Have a nice day!

A Jack in the Box in Texas I ate at had them….about 7 years ago.
One issue has nothing to do with the other.

Yes it does, it's called economics and business 101 you should try it sometime... Again in the 1980s we could have automated anything if money was no object..

Put it in perspective even you could understand, a 4 head VCR was around $600 bucks, my first computer an apple plus was $5,500



.

 

[pwjohn]

Thanks to the left, now even high school kids can't get jobs.

Thanks To 'Fight For $15' Minimum Wage, McDonald's Unveils Job-Replacing Self-Service Kiosks Nationwide

Horse shit.

 

[usmbguest5318]

I'm calling bullshit.

They would have done the kiosk thing anyway.

How long does it take to design and develop the kiosks and computer programs? How long to install them nationwide?

This has been in the works longer than the call for wage increases.

2 years to develop. Same time KKKalif passed the min wage increase.
Have a nice day!

A Jack in the Box in Texas I ate at had them….about 7 years ago.
One issue has nothing to do with the other.

Yes it does, it's called economics and business 101 you should try it sometime... Again in the 1980s we could have automated anything if money was no object..

Put it in perspective even you could understand, a 4 head VCR was around $600 bucks, my first computer an apple plus was $5,500
.

They are related only insofar as statutory wage increases usually have a more durable impact on the business case associated with the decision to exchange capital for labor; thus the wage hike may hasten the making of such a trade. But that's about it. A quick look at the value proposition of the shale oil business over the tenure of rises and then more recently precipitous dips in oil prices illustrates the point.

Beyond the EBITDA cost-benefit calculus, there is also the fact that businesses are incented via the Section 179 election at federally and state levels to prefer capital investments over labor ones. Accordingly, Grandma's remark about McDonald's (their franchisees) implementing capital over labor being something they were predisposed to do no matter the wage hike is most apt.

 

[Wyatt earp]

I'm calling bullshit.

They would have done the kiosk thing anyway.

How long does it take to design and develop the kiosks and computer programs? How long to install them nationwide?

This has been in the works longer than the call for wage increases.

2 years to develop. Same time KKKalif passed the min wage increase.
Have a nice day!

A Jack in the Box in Texas I ate at had them….about 7 years ago.
One issue has nothing to do with the other.

Yes it does, it's called economics and business 101 you should try it sometime... Again in the 1980s we could have automated anything if money was no object..

Put it in perspective even you could understand, a 4 head VCR was around $600 bucks, my first computer an apple plus was $5,500
.

They are related only insofar as statutory wage increases have a more durable impact on the business case associated with the decision to exchange capital for labor; thus the wage hike may hasten the making of such a trade. But that's about it.

Beyond the EBITDA cost-benefit calculus, there is also the fact that businesses are incented via the Section 179 election at federally and state levels to prefer capital investments over labor ones. Accordingly, Grandma's remark about McDonald's (their franchisees) implementing capital over labor being something they were predisposed to do no matter the wage hike is most apt.

thus the wage hike may hasten the making of such a trade. But that's about it.

It's more then that pal.

Try to find the right people to fix the buckshit that the dumb fucks design and have to re-engineer to make it work


.



.

 

[Ray From Cleveland]

I love the innovation that the push for a $15.00 federal minimum wage was fostered! Thanks, Service Employees International Union, for speeding up the process of convenience to the customer.

I'd rather buy a cheeseburger from a kiosk than a shithead snowflake who thinks this is a career anyways.

I had a couple I rented an apartment to. They moved out about a year ago. They were with me for several years, and both worked restaurant jobs. She worked at Pizza Hut and he at McDonald's.

It's not like there were no other opportunities around, it's just that they smoked pot and couldn't get a better job because better jobs drug test employees.

They were always late with the rent, drove beat up cars, but they always paid and were good kids. It was my hope that one day when financial interests became more important than pot, they's smoke their last bag and concentrate how to be more productive in life.

If we ever had a huge increase in minimum wage, that day might come a lot later if at all. They would be professional pizza flippers and french fry makers, and never pursue a better life for themselves.

probably just a phase they are going through, once they realize it is about politics and how you place the blame.

they probably just need to watch more videos on YouTube, on how to fix things, like their car, appliances, property, etc. It is incredible what you can learn at home, just watching the YouTube.

So, you think it's goodwill towards men to give them things so they don't pursue a better life?


Sent from my iPhone using USMessageBoard.com

 

[guno]

I'm calling bullshit.

They would have done the kiosk thing anyway.

How long does it take to design and develop the kiosks and computer programs? How long to install them nationwide?

This has been in the works longer than the call for wage increases.

they have had them of over 6 year here bible kooks

 

[usmbguest5318]

I'm calling bullshit.

They would have done the kiosk thing anyway.

How long does it take to design and develop the kiosks and computer programs? How long to install them nationwide?

This has been in the works longer than the call for wage increases.

2 years to develop. Same time KKKalif passed the min wage increase.
Have a nice day!

A Jack in the Box in Texas I ate at had them….about 7 years ago.
One issue has nothing to do with the other.

Yes it does, it's called economics and business 101 you should try it sometime... Again in the 1980s we could have automated anything if money was no object..

Put it in perspective even you could understand, a 4 head VCR was around $600 bucks, my first computer an apple plus was $5,500
.

They are related only insofar as statutory wage increases have a more durable impact on the business case associated with the decision to exchange capital for labor; thus the wage hike may hasten the making of such a trade. But that's about it.

Beyond the EBITDA cost-benefit calculus, there is also the fact that businesses are incented via the Section 179 election at federally and state levels to prefer capital investments over labor ones. Accordingly, Grandma's remark about McDonald's (their franchisees) implementing capital over labor being something they were predisposed to do no matter the wage hike is most apt.

thus the wage hike may hasten the making of such a trade. But that's about it.

It's more then that pal.

Try to find the right people to fix the buckshit that the dumb fucks design and have to re-engineer to make it work
.

Would you please for a minute think about what you wrote.

 

[OnePercenter]

The average McDonalds nets $156,000 on 2.6 million dollars in yearly sales. If they can't afford a wage increase out of the $156,000 how they hell are they going to purchase expensive automation equipment?

The Ugly Truth About Ed Rensi

Did you read the article you quoted? McDonalds head office takes 35% of that $2.6 million for rent, franchise fees and various other charges.

Considering that McDonalds made 9 billion net profit last year, they could certainly afford to adjust those fees to assist franchise owners with changes in the minimum wage.

McDonalds in Canada manages to pay $12 per hour and our prices are lower on some items that they are in the US. So does Walmart. Both corporations are very profitable in Canada. Puts the lie to the idea that these companies can't afford a wage hike.



Sent from my iPhone using USMessageBoard.com

Again, it has nothing to do with what McDonald's can afford, it has to do with paying people a wage the job is worth. Only a fool would pay somebody more money than they need to.

How much do you pay an employee that makes you all of your money?

 

[OnePercenter]

Thanks to the left, now even high school kids can't get jobs.

Thanks To 'Fight For $15' Minimum Wage, McDonald's Unveils Job-Replacing Self-Service Kiosks Nationwide

If this happens, McDonald's reveals what's truly important to them. Either they're going to create jobs for humans, or jobs for machines. Either way, we'll see their true colors soon enough, and respond accordingly by refusing to eat there if they value profit dollars over jobs.

Businesses do not open up to provide jobs. Businesses do not open up to provide living wages. Businesses do not open up for a social obligation. Businesses open up to provide products or services for a profit. That's it.

I don't live in Texas.

What does living in Texas have to do with it?

Went right over your head.

 

[easyt65]

'McDonalds Introduces Self Serving Kiosks in Response to Min Wage Increase'

This just means the Liberals will want to triple or quadruple the minimum wage for any actual human workers still around.

 

[danielpalos]

I love the innovation that the push for a $15.00 federal minimum wage was fostered! Thanks, Service Employees International Union, for speeding up the process of convenience to the customer.

I'd rather buy a cheeseburger from a kiosk than a shithead snowflake who thinks this is a career anyways.

I had a couple I rented an apartment to. They moved out about a year ago. They were with me for several years, and both worked restaurant jobs. She worked at Pizza Hut and he at McDonald's.

It's not like there were no other opportunities around, it's just that they smoked pot and couldn't get a better job because better jobs drug test employees.

They were always late with the rent, drove beat up cars, but they always paid and were good kids. It was my hope that one day when financial interests became more important than pot, they's smoke their last bag and concentrate how to be more productive in life.

If we ever had a huge increase in minimum wage, that day might come a lot later if at all. They would be professional pizza flippers and french fry makers, and never pursue a better life for themselves.

probably just a phase they are going through, once they realize it is about politics and how you place the blame.

they probably just need to watch more videos on YouTube, on how to fix things, like their car, appliances, property, etc. It is incredible what you can learn at home, just watching the YouTube.

So, you think it's goodwill towards men to give them things so they don't pursue a better life?


Sent from my iPhone using USMessageBoard.com

you need to be more consistent. public charity is no different from private charity.

 

[OnePercenter]

'McDonalds Introduces Self Serving Kiosks in Response to Min Wage Increase'

This just means the Liberals will want to triple or quadruple the minimum wage for any actual human workers still around.

According to the National Restaurant Association, a $15.00 minimum wage equates a 4.3% increase in cost to a Big Mac.

 

[easyt65]

According to the National Restaurant Association, a $15.00 minimum wage equates a 4.3% increase in cost to a Big Mac.

Consider it a 'Burger Tax' to go along with your 'soda tax'.