iamwhatiseem
Diamond Member
I needed to go to the doctor - so yesterday I called to make an appointment.
"I see your insurance changed...did you change employers or did you get a policy through ACA?"
"Same employer, we switched it to my wifes payroll"
"I need the policy number and the individual holder number as well please"
"I have a card, won't you just scan it tomorrow when I come?"
"We will, but I need both numbers before I can confirm the appointment - this is a new policy"
[I'm thinking..new policy...mm mmm you are going to verify the policy before I can come]
[gave her the numbers]
"Thank you..please hold while I verify your policy is active through Anthem."
[La la la la]
"Thank you Mr. #### your policy is active we will see you tomorrow then"
++++++++++++++++++++++++++++++
I have went to this same specialist for over 20 years, I helped him setup his office network about 15 years ago so I know him on a personal level..his practice now has 6-7 doctors and it's own surgery center.
Anyway - so I had this conversation:
"I see you guys are verifying insurance is actually active before you accept an appointment"
[scowl on his face]..."unfortunately yes, we have had to change a number of things."
"Obamacare eh?"
[settles in his chair...]
"We have injections we give patients where Medicare gives up LESS payment than what it cost us, and now we are having people showing up with Medicaid as well...try running a medical office where you have to put cost over care. It is ridiculous, everything is now about reducing cost. There will be people we will have to tell they can't get an operation because we can't afford to do it for what Medicare/aid pays, I have never turned a patient away in 27 years till now"
"I am going to have to find ways to cut cost as well...something else I haven't had to do in 27 years either"
"I see your insurance changed...did you change employers or did you get a policy through ACA?"
"Same employer, we switched it to my wifes payroll"
"I need the policy number and the individual holder number as well please"
"I have a card, won't you just scan it tomorrow when I come?"
"We will, but I need both numbers before I can confirm the appointment - this is a new policy"
[I'm thinking..new policy...mm mmm you are going to verify the policy before I can come]
[gave her the numbers]
"Thank you..please hold while I verify your policy is active through Anthem."
[La la la la]
"Thank you Mr. #### your policy is active we will see you tomorrow then"
++++++++++++++++++++++++++++++
I have went to this same specialist for over 20 years, I helped him setup his office network about 15 years ago so I know him on a personal level..his practice now has 6-7 doctors and it's own surgery center.
Anyway - so I had this conversation:
"I see you guys are verifying insurance is actually active before you accept an appointment"
[scowl on his face]..."unfortunately yes, we have had to change a number of things."
"Obamacare eh?"
[settles in his chair...]
"We have injections we give patients where Medicare gives up LESS payment than what it cost us, and now we are having people showing up with Medicaid as well...try running a medical office where you have to put cost over care. It is ridiculous, everything is now about reducing cost. There will be people we will have to tell they can't get an operation because we can't afford to do it for what Medicare/aid pays, I have never turned a patient away in 27 years till now"
"I am going to have to find ways to cut cost as well...something else I haven't had to do in 27 years either"