What browser are you using? Chrome and Firefox have an addon called WOT (Web of Trust), it will warn you if a site is potentially dangerous before allowing you to continue to the site, some anti-virus programs like Avast have an addon that is similar. It's not 100% but it does help a lot.It's a typical phishing attack. You call the number, they tell you your computer in infected and claim they can fix it for a specific amount of money then ask for you credit card or banking information then empty your accounts.I just had a screen come up telling me I had a virus, and asking me to ring up and report it. It said do not restart your computer and gave a telephone number. But Microsoft security has not registered any threat. I am wondering what to do. The phone number could be a scam itself, and there might be hackers trying to get my info.
The fact that you're relying on M$ security has me concerned, one of the lowest rated security programs available. If you have Malwarebytes I suggest you run it.
Yes, that is a very common scam. I don't trust ANYTHING that claims to be Microsoft that pops up on my screen. I don't click on them either, even to try to close them out, but immediately restart my computer. And if I have any concern that the warning is valid I go to the Microsoft website to investigate. These things are generally picked up on unsecured websites. Rule of thumb, unless you know who a popup on your screen is from, don't mess with it.
And trust me, nobody from Microsoft or any of their contractors are ever going to call you about a problem with your computer. So any such call you get will be a pure scam.
I do have Avast anti-virus--their free program is very good but I pay for their internet security program--it's very reasonable--and use the free malwarebyte program. So far--knock on wood--they haven't allowed a single virus or Trojan through in several years now.
I clicked on an add on facebook and that's when the warning screen appeared. Thanks for the info Ringel. I have not called the number, and I am going to restart my computer to see what happens.
I am using the latest internet explorer, and I have just started downloading Malwarebytes, but its running very slowly. Edit, I cancelled that download because it stopped at 1%
Edit 2; I succeeded in downloading Malwarebytes and ran it and it found nothing.
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