They did not ask for a special item you moron, they ordered a wedding cake. The baker made wedding cakes, they ordered a wedding cake. It was not a special order item, it was a fucking cake, likely from a catalog.
COUPLE: We'd like a wedding cake
BAKER: Here's what we have
COUPLE: We'll take #4
BAKER: $500
COUPLE: We will pick it up Friday
BAKER: Thank you, have a nice day
COUPLE: You too
Here's an alternative:
COUPLE: We'd like a wedding cake for our wedding
BAKER: For your wedding? I don't bake cakes for gays.
COUPLE: See ya
Outside
COUPLE: What a prick, let's go to the baker down the street who wants our money
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