del
Diamond Member
- Banned
- #201
i had four days of training for NRFU operations (non response follow up). none of it had to do specifically with dealing with difficult people.
A decent, reasonable person such as yourself doesn't really need training in dealing with difficult people. Your own common sense is a better guide than anything the government will tell you.
the training is by rote. the trainer(crew leader) has to read from a script and not deviate from it in any way. it made me wax nostalgic about organic chemistry, which is saying something. i'm trying to determine if i can file for workman's comp for the numerous puncture wounds in my leg caused by trying to stay awake. i felt bad for the crew leader, he's a nice guy.