WillowTree
Diamond Member
- Sep 15, 2008
- 84,532
- 16,092
Jean-Marie Simon
16 hours ago
I have no wish to prolong this incident and its aftermath. However, the AP and the NY Post inaccurately reported that United has apologized. I have received NO written apology from United: a representative at a call center, responding to a complaint form that I filled out online, personally apologized. And the $500 voucher I received was issued at the gate just before I boarded, just after United had cancelled my ticket. It was United's idea of compensation for having bumped me from my seat and the gate agent gave me an ultimatum: take the voucher and get on the plane or find another flight.
70
This is the passenger and her version! I believe her. If she had actually cancelled her flight UA would never have apologized or offered her a 500. Compensation. They fucked over her is what they did.
12
16 hours ago
I have no wish to prolong this incident and its aftermath. However, the AP and the NY Post inaccurately reported that United has apologized. I have received NO written apology from United: a representative at a call center, responding to a complaint form that I filled out online, personally apologized. And the $500 voucher I received was issued at the gate just before I boarded, just after United had cancelled my ticket. It was United's idea of compensation for having bumped me from my seat and the gate agent gave me an ultimatum: take the voucher and get on the plane or find another flight.
70
This is the passenger and her version! I believe her. If she had actually cancelled her flight UA would never have apologized or offered her a 500. Compensation. They fucked over her is what they did.
12